Researchers and discovery services: Behaviour, perceptions, needs
This study is part of RIN’s work to promote better arrangements for researchers to ﬁnd out what information resources relevant to their work are available and how to access them.
Search and discovery are critical and integral parts of the research process. As this study shows, researchers devote considerable amounts of time and effort to using a wide range of services to ﬁnd the information resources they need to pursue their research. Understanding how they do it, and seeking and listening to their views, is the ﬁrst essential step towards improving services, and the efﬁciency of the research process as a whole.
The study was undertaken by Rightscom, with the help of IRN Research in conducting telephone interviews with some 400 researchers and 50 librarians from a range of institutions and subjects and geographical locations.
We held a workshop on 18 December 2006 to present and explain the conclusions of the study; to consider the implications of its ﬁndings, from the point of view of librarians as well as researchers; and to discuss ideas about what steps might be taken next.